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Accounts Payable Outsourcing Case Study

F&A Hub delivers faster service, solves more issues, and saves more costs compared to other finance and accounting outsourcing companies in the Philippines.

THE CLIENT

HOME BRAND is a top-of-mind brand known for its kitchen and household products. A famous business magazine named them one of the most admired companies in the world.

HOME BRAND is looking for a finance and accounting outsourcing services provider that could handle its transaction documents and accounts payable processes in a timely, compliant, and cost-effective manner.

HOME BRAND is already outsourcing with our competitor — another BPO company with more general back office outsourcing services. However, they want to compare their current vendor with F&A Hub.

HOME BRAND knows the importance of outsourcing, but they want to maximize their budget.

Every month, F&A Hub is ordered to process up to 3000 monthly transactions. The main service will be rendered in our headquarters, but a representative is stationed to the client’s base for close collaboration.

Since there’s already an existing accounts payable system, F&A Hub needs to adapt rapidly and maximize productivity to outperform the competition.

F&A Hub discovers multiple outstanding invoices that were overlooked and unprocessed by our competitor. In addition to our obligation, we need to make sure that these issues were solved immediately as they were revealed. Not only should we be fast and effective — we need to be accurate and compliant.

F&A Hub also provided supplementary HR support for HOME BRAND. This includes documentation, timekeeping, and processing of mandatory employee benefits.

CHALLENGES

CHALLENGES

Every month, F&A Hub is ordered to process up to 3000 monthly transactions. The main service will be rendered in our headquarters, but a representative is stationed to the client’s base for close collaboration.

Since there’s already an existing accounts payable system, F&A Hub needs to adapt rapidly and maximize productivity to outperform the competition.

F&A Hub discovers multiple outstanding invoices that were overlooked and unprocessed by our competitor. In addition to our obligation, we need to make sure that these issues were solved immediately as they were revealed. Not only should we be fast and effective — we need to be accurate and compliant.

F&A Hub also provided supplementary HR support for HOME BRAND. This includes documentation, timekeeping, and processing of mandatory employee benefits.

RESULTS

F&A Hub proves to be faster and more efficient than the competitor — improving the accounts payable operations as a result.

F&A Hub proved more cost-efficient by doing 3000 monthly transactions for 63% less. This helped HOME BRAND maximize their budget by reducing their operational costs.

Now, we are looking forward to doing more for HOME BRAND — as a long-term client and business partner.

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